FAQs

Frequently Asked Questions

Got a question before getting in touch? Here are the ones we get asked most often. If yours isn’t covered here, just give us a call or send a message and we’ll sort it out.

What areas do you service? We’re based in Lawson and cover the whole Blue Mountains region, from Mt Victoria down to Glenbrook. That includes Blackheath, Medlow Bath, Katoomba, Leura, Wentworth Falls, Bullaburra, Hazelbrook, Woodford, Linden, Faulconbridge, Springwood, Valley Heights, Warrimoo and Blaxland. Check our Service Areas page for more detail on your specific suburb.

Do you offer free quotes? Yes. Get in touch with a bit of detail about what you’re after and we’ll organise a time to come out, take a look at the property, and give you an honest, obligation-free quote.

Do I need to be home for the quote or the job? For a quote, it helps if you’re around so we can talk through what you want, but it’s not strictly necessary if you can give us clear instructions and access to the property. For regular work like mowing or maintenance, most of our clients aren’t home and that’s completely fine, as long as we’ve got access sorted.

Do you bring your own tools and equipment? Yes, we come fully equipped for whatever the job requires, from mowers and hedge trimmers through to bigger landscaping equipment for larger jobs. You don’t need to supply anything.

Are you insured? Yes, we carry public liability insurance. Happy to provide details if you’d like to see them before booking a job.

Do you only do ongoing work, or can I book a one-off job? Both. Plenty of our clients have us out for a single clean-up, mow, or project, and plenty of others prefer a regular schedule. We’re happy to work either way, or start with a one-off and move to regular visits later if that suits better.

How often should I book lawn mowing or garden maintenance? It really depends on the property, the season and how quickly things grow, but most regular clients sit somewhere between fortnightly and monthly. We can talk through what makes sense for your garden specifically when we come out for a quote.

Can you handle sloped or difficult blocks? Yes, this is genuinely common across the Blue Mountains, so we’ve got the experience and equipment to handle steep or awkward access safely.

Do you deal with bushfire vegetation clearance requirements? We can help with vegetation management that supports bushfire preparedness, including clearing, pruning and thinning around structures. If you’re unsure of the specific requirements for your property, we’d recommend checking with your local council or the NSW Rural Fire Service, and we’re happy to talk through what we can help with on the gardening side.

What happens to the green waste after a job? We can remove and dispose of green waste as part of most jobs, so you don’t need to worry about trailer runs to the tip yourself. This can be quoted separately or included depending on the job.

How do I pay? We’ll go through payment details when we quote the job — get in touch and we can talk you through what works best.

How do I get started? Just get in touch through the contact form, a call, or a message with a bit of detail about what you need, and we’ll take it from there.